Are you looking for a new challenge? Would you like to work for a successful family run business that invests in its employees and shares in its success? At Westgate Motors we are currently looking to recruit a talented, customer focused individual to strengthen our team in the role of Service Advisor.

Main responsibilities will include:

  • Liaising with customers and actioning requests, ensuring excellent satisfaction at all times
  • Being the focal point of contact for our service and repair customers
  • Identifying customer requirements, arranging bookings and handing over completed vehicles
  • Maintaining the service desk, ensuring all customer queries are answered and dealt with promptly
  • Maintaining brand standards in departmental administration
  • Allocating jobs to Vehicle Technicians
  • Monitoring jobs to ensure they are completed within time constraints
  • Selling additional work, services and products to customers
  • Managing Warranty Claims

The ideal candidate will have the following:

  • Previous experience as a Service Advisor within the motor trade essential
  • Be highly motivated
  • Good organisational skills
  • Be able to work as a team member
  • Experience of achieving deadlines and meeting targets
  • Be able to work to exacting standards of customer service
  • Warranty claim experience (preferable)
  • Experience in the use of Pinnacle (preferable)
  • A full drivers licence

In return the successful candidate will receive:

  • a competitive basic salary
  • the opportunity to earn bonuses
  • brand specific training
  • a company pension scheme
  • staff discounts (including family and friends discounts)

This is a full-time position; the hours of work are Monday to Friday with Saturday mornings on a rota basis. If you are looking for a fantastic opportunity to further your career then please apply today.

Ref: SERVICE

Closing date 31/01/2018
Location Grimsby
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